Last updated: April 12, 2026
This website is operated by KeraRevive. By accessing this site or purchasing from us, you agree to these Terms & Conditions. If you do not agree, you should not use this website.
You must be at least the age of majority in your jurisdiction to use this site. You agree not to use our products or website for any unlawful or unauthorized purpose.
Our products are intended to support the appearance and condition of hair.
All information provided is for general informational purposes only and does not constitute medical advice.
We reserve the right to refuse or cancel any order at our discretion. You agree to provide accurate and complete purchase and account information.
Orders are processed within 1ā3 business days.
Estimated delivery time:
Delivery times are estimates and not guaranteed. We are not responsible for delays caused by carriers or external factors.
We offer a 120-Day Routine Guarantee under specific conditions:
We reserve the right to review and deny any claim that does not meet these conditions.
Subscriptions are billed automatically at the selected interval and renew unless canceled before the next billing date.
Customers may cancel at any time before renewal. Once a renewal is processed, it cannot be reversed. Failed payments may be retried or result in cancellation.
We are not liable for any direct, indirect, incidental, or consequential damages resulting from the use or misuse of our products.
Use of our products is at your own risk.
We reserve the right to update or modify these Terms & Conditions at any time. Changes take effect immediately upon posting.
If you have any questions about these Terms & Conditions, please contact us at support@kerarevive.com.
At KeraRevive, we are committed to protecting your privacy. This policy explains how we collect, use, and safeguard your personal information when you shop with us.
We may collect personal information such as your name, email address, shipping address, billing address, and payment details (processed securely through third-party providers).
We use your information to process orders, provide customer support, improve our services, and communicate with you about your order or relevant updates.
We may share information with trusted third parties for payment processing, order fulfillment, and website functionality. We do not sell or rent your personal data.
We use appropriate technical and organizational measures to protect your personal information and keep it secure.
Your payment information is processed through trusted, secure third-party providers and is not stored on our servers.
We continuously work to maintain the security and integrity of your data while you use our website.
We may use cookies and similar technologies to improve your experience and analyze website usage.
You may request access to, correction of, or deletion of your personal data by contacting us.
Refunds are provided under specific conditions. Not all purchases are eligible for a refund.
To qualify for a refund under our 120-day guarantee:
You must have used the product consistently as directed
Refund requests must be submitted within 120 days after the first delivery, and up to 135 first delivery delivery
You may be asked to provide before-and-after photos to verify usage
Only one refund per customer is permitted
To qualify, customers must follow usage instructions and provide reasonable proof of consistent use if requested.
Refunds will not be issued in the following situations:
We do not accept returns of opened products and do not require physical returns for used items.
Unopened products may be returned within 14 days of delivery for a full refund.
If you receive a damaged or incorrect product, please contact our support team immediately. We will arrange for a replacement or full refund at no additional cost to you.
Please report any issues within 7 days of delivery and include photos of the damaged or incorrect item.
Approved refunds are issued to the original payment method. Processing times may vary depending on your payment provider.
For refund requests or questions about our policy, please contact us:
Email: support@kerarevive.com