Refunds are provided under specific conditions. Not all purchases are eligible for a refund.

To qualify for a refund under our 120-day guarantee:

You must have used the product consistently as directed

Refund requests must be submitted within 120 days after the first delivery, and up to 135 first delivery delivery

You may be asked to provide before-and-after photos to verify usage

Only one refund per customer is permitted

To qualify, customers must follow usage instructions and provide reasonable proof of consistent use if requested.

Refunds will not be issued in the following situations:

• The product was not used as directed
• Insufficient proof of consistent use
• Previous refund has already been issued to the customer

We do not accept returns of opened products and do not require physical returns for used items.

Unopened products may be returned within 14 days of delivery for a full refund.

If you receive a damaged or incorrect product, please contact our support team immediately. We will arrange for a replacement or full refund at no additional cost to you.

Please report any issues within 7 days of delivery and include photos of the damaged or incorrect item.

Approved refunds are issued to the original payment method. Processing times may vary depending on your payment provider.